Bookings Terms and Conditions for Gamepark Wood Holiday Cottage
1. Contract
The Contract for a short-term holiday rental will be between Gamepark Holiday Cottage (referred to as “us”, “we” or “our”) and the person making the booking and all members of the holiday party (referred to as “you” or “your”) in the following booking terms and conditions. As our property is located in Scotland, you and we agree that the laws of Scotland will govern our contract with you (the “Contract”). If any individual term or clause stated in these terms and conditions held to be invalid, impermissible or unenforceable permissible by law, the remaining terms shall be unaffected and shall remain valid.
The Contract will not come into force until we have received the Deposit referred to in Clause 2 below. The Contract will be subject to these booking terms and conditions, and must be complied with. The party leader must be at least 18 years of age at the time of booking and prior to arrival we must be provided with a full list containing the names and ages and contact details of all guests (which we will hold subject to Clause 15 below).
2. Booking Deposit
A non-refundable deposit is required to secure your booking. This is payable at the time of booking.
Failure to make payment of the deposit by the due date will result in an unconfirmed booking and the dates will be released.
Your booking (“Booking”) may be placed by email or directly on our online reservation system. Where your Booking is communicated to us by email, we will enter it onto our online reservation system, which will automatically generate a summary by email to the email address you provide in your email. However, that does not mean that your Booking is yet confirmed or that a Contract is yet in force between us and you.
Your Booking will only be confirmed and our Contract will only come into force once we have received payment in cleared funds of a deposit of twenty per cent (20%) of the full cost of your Booking (the “Deposit”).
3. Payment of Balance
The balance is payable four weeks (28 days) before your stay commences (the “Holiday Commencement Date”).
In the event that the balance is not received by the due date given in the booking confirmation, Gamepark Wood Holiday Cottage reserves the right to cancel the booking and release the dates. Your Booking will only be confirmed and our Contract will only come into force once we have received payment in full for the Booking in cleared funds.
No entry to our property will be allowed without payment, in full, being cleared beforehand.
We accept payment by most major credit or debit cards and by bank transfer.
4. Cancellations
Cancellations must be notified to and received by us in writing (preferably by email) and once received we will confirm and process your cancellation request.
The initial deposit which you pay to confirm the booking is non-refundable. Should you have to cancel your holiday after you have paid for your break in full, if we are able to re-let those dates, we will refund the balance. If we cannot re-let your dates, unfortunately you lose your balance.
In the event of a government shutdown (e.g. Covid-19), all monies paid will be transferred to a future stay or repaid in full.
5. Cancellations by us for reasons beyond our control (“FORCE MAJEURE”)
We won’t be deemed to be in breach of this Contract, or otherwise liable to you, by reason of any delay in performance or non-performance of any of our obligations in this Contract to the extent that such delay or non-performance is caused by circumstances beyond our reasonable control (for example if access to and use of our property is prevented by fire, flood, exceptional weather conditions, epidemics, pandemics, destruction/damage, internet or other communications failure, blocked roads, war/terrorism, nuclear/radioactive disaster affecting us or our property) (these are sometimes referred to as “Force Majeure Events”)
If we (Gamepark Wood Holiday Cottage) have to cancel your holiday, in the first instance, you will be offered all monies already paid, to be carried forward to a future stay. Should this be unsuitable, you will be offered a full refund.
This will be the full extent of our liability and no additional compensation, expenses or costs (such as travel or replacement lodging costs) will be payable.
6. Other terms of hire
The period from the Holiday Commencement Date to the day of departure set out in the Booking (the “Holiday Departure Date”) is the “Holiday Period”.
Arrival is from 4pm and departure is any time before 10am, unless expressly agreed by us in writing.
You must not use the property except for the purpose of a holiday during the Holiday Period, and not for any other purpose or for a longer period except with our express written agreement.
The Contract to stay in the property for the holiday period, does not create the relationship of Landlord and Tenant between the parties.
This Contract relates to a “holiday let” the purpose of which is to confer on you as a holidaymaker the right to occupy our property for a holiday only. You shall not be entitled to any private residential tenancy or other tenancy, assured short hold or assured tenancy, lease, licence or other right to occupy, nor shall you obtain any security of tenure under any applicable law including but not limited to under the Private Housing (Tenancies) (Scotland) Act 2016 now or at the end of the Holiday Period. You may not sub-let the property.
In the event that you are required, in accordance with guidelines imposed by the UK and Scottish Governments in relation to the disease known as coronavirus disease (Covid-19) and the virus known as severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2)), to self-isolate at the property you will be responsible for the cost of (i) any additional nights out with the Holiday Period and (ii) rehousing any booked guests that are displaced as a result of the additional nights required by you in an equivalent property.
7. Maximum occupancy
Under no circumstances may more than the maximum number of persons stated on our website occupy the property. We reserve the right to refuse admittance or require you to leave our property if this condition is not observed. Any persons other than members of your party must not use our accommodation or facilities.
8. Our Liability
We, our employees, contractors, cleaners and other representatives shall not be liable to you or your party for loss or damage to property howsoever arising. You must take all necessary steps to safeguard yourselves and your property. Nothing in this clause shall exclude or limit any liability that we are unable to limit or exclude by applicable law, such as liability for death or personal injury caused by our negligence.
9. Care of the property
You are responsible for the property and are expected to take all reasonable care of its furniture, pictures, fittings and effects, in or on the property. You must leave them in the same state of repair, and in a reasonable clean and tidy condition at the end of the rental period. You must not use the properties for any dangerous, offensive, noxious, noisy, illegal or immoral activities or carry on there any act that may be a nuisance or annoyance to the owner or other neighbouring properties.
Smoking is not allowed in our property.
You must ensure the property is securely locked when not occupied by you.
10. Breakages
We should breakages or damage occur, we ask that you inform us as soon as possible so that we can ensure it is either replaced or repaired.
You are legally bound to reimburse us for replacement, repair or extra cleaning costs on demand. Any damages or breakages will have to be paid for in full on demand within seven (7) days of notification in writing.
If you lose a key we will replace it upon you paying for the cutting of a new one.
11. Linen and Towels
All duvets, pillows and protectors are provided. Currently due to COVID-19 towels are NOT provided for your stay.
We are constantly reviewing our strict cleaning protocols and will advise of any changes that will affect your stay.
12. WIFI & internet
Free Wi-Fi and broadband internet is provided for your reasonable use and may be subject to separate terms and conditions. You agree to reasonable and lawful usage of this service. We will not be liable for slow connections or for any interruptions to or the failure of this service.
13. Right of entry
We shall be allowed the right of entry to the property at all reasonable times for purposes of inspection or to carry out any necessary repairs or maintenance.
14. Complaints
Every effort has been made to ensure that you have an enjoyable stay. However, if you have any problem or cause for complaint, it is essential that you contact us immediately to give us the chance to resolve it. We value your custom and want you to return (and to recommend us to your friends!). We live nearby, and will do our best to resolve any problem.
15. Data privacy statement
See our Privacy Policy here https://www.gameparkwoodholidaycottage.com/privacy
16. Drones, night lanterns and fireworks
The use of drones and fireworks is not allowed without our express written permission. Night lanterns are expressly forbidden as they are a fire hazard and can cause death or injury to local livestock.
17. Pets
Well behaved dogs are very welcome, we allow a maximum of one dog. We do not allow any other type of pet.
Dogs must be house-trained, kept under proper control and not allowed on the furniture, and especially the beds, nor left unattended in the property at any time. Dog hairs are to be removed from carpets and all dog waste collected and disposed of. Dog owners will be held responsible for any damage caused to the property, contents or garden by their dog and for any extra cleaning required (usually at least £50).
18. Care of your property
Your vehicles and their accessories and contents, and any property and valuables you bring with you are left entirely at your own risk.
If you leave any property behind we will use reasonable endeavours to return it to you, although we reserve the right to charge you in advance for any reasonable postal or courier costs. We may dispose of any unclaimed property after six (6) months.
19. Insurance
We strongly recommend you take out appropriate travel insurance which covers booking cancellations. If you choose not to then you accept responsibility for any loss that you may incur due to your cancellation.
We recommend that you have appropriate insurance in place to cover any breakages or damages caused.
It is your responsibility to check the cover is adequate.